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Get in touch

We're here to help you succeed

Have questions about trading, need account support, or want to learn more? Our team is ready to assist you throughout the trading week.

Email Support

support@abdfx.com

We aim to reply within 24 hours, throughout the trading week.

Live Chat

In-platform & app

Chat with our support team directly from the TenaxCode platform, 24/5.

Office Address

Ground Floor, The Sotheby Building

Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia

Send us a message

Drop us a line

Fill out the form and our team will get back to you within 24 hours. Whether it's account help, trading questions or a partnership enquiry - we're happy to help.

  • Account opening and verification help
  • Platform, funding and withdrawal support
  • Partnership and IB enquiries
FAQ

Frequently asked questions

Find quick answers to common questions.

It's simple - click "Open Account", complete the registration form and submit your documents. Our team reviews and activates verified accounts, usually within 24 hours.

A valid government-issued ID (passport or driver's licence) and a proof of address (such as a utility bill or bank statement). Documents should be clear and recent.

Withdrawal requests are processed promptly. The total time depends on your payment method and bank, but most are completed within a few business days.

ABDFX runs on the TenaxCode platform - available on web, iOS, Android, Windows, Mac and Huawei, with advanced charting and automated trading support.

Yes. A free demo account lets you practise with virtual funds in live market conditions, so you can get comfortable before trading with real money.

Support hours

We're here when you need us

Markets run 24 hours a day, five days a week - and so does our support.

Monday - Friday 24-hour support
Email support 24/5 - reply within 24h
Live chat 24/5 - in-platform
Saturday - Sunday Markets closed - email only

Ready to start trading?

Open an account in minutes, or practise risk-free on a demo - all on the TenaxCode platform.